TruckCare Connect Testimonials

TruckCare Connect Saves Us Over $27,000 Per Year!

We’ve been using TruckCare Connect since 2003 and we’re very happy with everything it’s helping us manage. We originally purchased it to track vehicle maintenance and repairs, preventive maintenance schedules and warranty, but found that Connect’s mechanic's time scan feature helped us improve our mechanics’ accountable time from 92% to 98%! That equals a savings of over $27,000 per year.

The Connect system also helps us manage the retail invoicing to our service customers and keeps up with our parts inventory. We have cut the time it takes to do a physical Inventory count in half. We used to have several people doing the year end inventory on a weekend, now we can do inventory with one person counting and one person entering data during working hours due to the fact the Connect system keeps data in real time. Connect's inventory tracking also helps us maintain our inventory shrinkage to 2% or less. We rely on the TruckCare Connect system to be there and do the job for us and it has delivered.
~ Linda Vinson, Caledonia Haulers, Maintenance Manager

TruckCare Connect Has Increased Our Profits AND Decreased Our Inventory

TruckCare Connect system allows us to effectively measure and manage all the key areas of our operation since 2005. We measure and review our trends in inventory, productivity, and customer services and make changes regularly to be more efficient. We don’t wait for our customers to show up in our shop. We utilize the entire system to help us identify our customers’ service requirements and ensure that their PM services and state inspections are up to date. We have found the TruckCare Connect system to be flexible and able to grow with our business. The training and support is top notch.

We have implemented the mechanic time scan features and we scan all of our parts onto our work orders. This helps us easily manage our productivity and quickly evaluate where we need to make changes to be more effective. The system has helped us drive our inventory levels down over the past few years while at the same time helping to increase our parts margins. I would recommend the TruckCare Connect system to anyone in the market for a professional tool to help you measure and run your business.
~Bob Kloepfer, Sindall Truck Service LLC , V.P. Sales and Marketing/Manager of Alignment Services

TruckCare Connect Makes Managing 3000+ Pieces Of Equipment A Piece Of Cake

Decker Truck Line has used the Connect system since 2004 to manage our maintenance program consisting of over 3000 pieces of equipment and 80 technicians. Connect provides the features needed to track and manage inventory, labor hours, equipment maintenance and PM schedules. With over twenty users at seven locations across the United States we are able to monitor daily activities providing the necessary information to maintain equipment up-time and create a window of opportunity to complete routine and preventive maintenance schedules.

VMRS identification for parts and labor management provide the means of assigning and tracking those expenses by System and Assembly. This feature provides the information needed to benchmark maintenance costs and spot trends or anomalies before they become issues.

The Connect support group is a team of knowledgeable professionals that provide training and assistance on system functions and best practices. Their commitment to customer satisfaction, easy access and availability to the customer provides added value to the user.
~Joe Hayes, Decker Truck Line Inc, Maintenance Business Manager

TruckCare Connect Helps Us Compete With The Big Boys By Cutting Costs

Since we implemented the TruckCare Connect system we have been able to cut our operating costs. We now run very efficiently and are able to do the same amount of work with fewer employees. We understand that is hard to hear in today’s economy but the bottom line is that if you are a smaller shop and you want to be able to compete with the big boys you need to be able to run efficiently and keep your costs down. The TruckCare Connect system has enabled us to do just that.

We are able to track and bill out all the time that is spent when doing a job. Our mechanics create their own work orders in the system – as the work order is created, the system starts tracking the mechanics labor time. The mechanic also looks up and assigns parts to the job and can add notes if needed. When they are completed with the job, they click a box that says unit ready.The front office just has to do a quick review of the work order and invoices it to the customer. The learning curve on how to use the system for mechanics is fairly simple and in the long run saves time, money and headcount. We don’t have to hire a parts man now and our front office staff is doing other things besides entering and billing out work orders because it comes to them 99% complete. Currently we are billing out 35 of every 40 hours worked by a mechanic – which proves the usability and efficiency that the TruckCare Connect system provides to our operation.
~ Bretta and Jim Gillaspy, Independent Diesel, Owners

My Clients Love The Easy To Understand Invoices

Since we started with TruckCare Connect system we’ve received numerous compliments on how easy our invoices are to read and understand, not only from our own fleet operators but also from a big, local fleet who compares them to other invoices they’ve received on the road. Each job is broken down with parts listed out right under the labor activity making it easy to find all the information and easy to understand.

The inventory control capabilities are excellent, providing me the ability to easily manage my parts cores, warranty and parts purchases. The purchase order system makes it easy to manage parts orders, especially to our sponsoring Peterbilt Connect dealer, because the POs are automatically sent to them. This saves me the time I would otherwise spend on telephone calls, and the Peterbilt dealer and I can now easily track them. The 1% rebate on all my parts purchases from my Peterbilt dealer is a great deal for us, the rebate for each purchase is shown right on the Purchase Order screen and it also shows how much I’ve accumulated for the year so far.

You know, it’s almost like the system is personalized for you the way you need it.
~Joey Voller, Ramler Truck & Trailer Repair, Parts & Inventory Manager

TruckCare Connect Is A Must-Have Tool For Us

TruckCare Connect system is a strong tool that helps us manage PM services on 170 units. We download unit mileage at each fuel stop and Connect alerts us to the required services at the correct intervals. The Connect system is very robust and we use it to help manage inventory, parts warranty, PM services, and required reporting. My favorite part of the reporting system is being able to track by VMRS code. Tracking these categories over time provides us useful insight to better manage our business. In addition, I really like the professional looking invoices that the system generates for our customers.
~Ron Duskocy, Good’s Garage, Parts Manager

TruckCare Connect Easily Adapts As Our Business Grows And Diversifies

We depend on our TruckCare Connect system to manage PM services and state inspection requirements for our 87 truck fleet. The business has diversified over the years and the system has adapted well to these changes. I have found the system to be user friendly and the reporting that I provide to our management team from the system is very good. We have been using the system since 2006 and have always had a good experience when we need to check in for training or support. As we continue to grow and take on new customers I am confident the TruckCare Connect system will continue to be an effective tool to help us manage our business. (Brenner Oil has been in business since 1930 and has multiple locations throughout the Great Lakes region.)
~J.C. Sikora, Brenner Oil, Maintenance Coordinator

TruckCare Connect Is Super Easy To Use

I have been using the Peterbilt TruckCare Connect system for the past six years and have found it versatile and easy to use. I really like being able to track the complete parts usage history by unit and easily putting together a complete printable inventory report at the end of the year. We currently manage 50 trucks and 120 reefers on our Des Moines, Iowa facility and I’m confident the TruckCare Connect system will adapt to our changing needs in the coming years.
~Dan Benge, DJ Franzen, Shop Foreman